Neotech Cloud Solutions

IT and cybersecurity services built for your industry

Every industry has its own risks and obligations. Here are the ones we see most often in Greater Montreal SMBs, and how our services address them.

  • ✔ Professional offices: accountants, lawyers, notaries
  • ✔ Clinics and healthcare
  • ✔ Manufacturers and retailers
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Professional offices: accountants, lawyers and notaries

Your files hold confidential financial, legal and personal information, and your clients expect you to protect it. A single fraudulent email can be enough to divert a payment.

Typical risks

  • Email fraud: a compromised mailbox or a fake email diverts a transfer, a deposit or a client payment.
  • Targeted phishing during peak periods (tax season, year-end closings, transactions).
  • Ransomware that locks you out of client files and practice software.
  • Confidential documents shared too widely in OneDrive, SharePoint or by email.
  • Increasingly demanding cyber-insurance questionnaires (MFA, backups, patching).

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About Law 25

Law 25 comes on top of professional secrecy and your professional order’s rules. Among other things, it requires you to designate a person in charge of protecting personal information, keep a register of confidentiality incidents, and notify the Commission d’accès à l’information and affected individuals when there is a risk of serious injury. We help with the IT side (register, procedures, technical controls). For legal and ethical interpretation, consult your legal advisor or your professional order.

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Clinics and healthcare

Medical and dental clinics, physiotherapy, optometry and other private practices: health information is among the most sensitive data there is, and an IT outage can bring reception and appointments to a halt.

Typical risks

  • Unauthorized access to health information, for example on a shared reception computer left logged in.
  • Ransomware or an outage that blocks access to patient records and the appointment schedule.
  • Fraudulent emails impersonating a patient, a supplier or a public body.
  • Guest Wi-Fi not properly separated from the clinic network.
  • Computers and software that no longer receive updates.

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About Law 25 and health information

A private practice of health professionals is generally covered by Quebec’s Act respecting health and social services information for health information, while other personal information (staff, billing, etc.) falls under the private-sector privacy act as amended by Law 25. Your professional order may also have its own requirements. We help with the technical measures (access, MFA, logging, backups, incident register). Have your obligations confirmed by your legal advisor or your order.

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Manufacturers and retailers

Shops, plants, distributors and retail stores: every hour of downtime is expensive, computers are often shared, and a lot of supplier business happens by email.

Typical risks

  • Ransomware that stops production, shipping or sales.
  • Invoice fraud: a fake supplier email asks you to change banking details.
  • Shared computers on the shop floor or in the store, with common passwords.
  • Older computers connected to equipment that are hard to update.
  • Unstable network or several sites to connect, payment terminals on the same network as guest Wi-Fi.

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About Law 25

Law 25 isn’t only for clinics and professional offices: it also covers personal information about your employees (HR files, payroll) and your customers (loyalty programs, online orders). An incident register and a designated person in charge are required for every business. We help with the IT side; this is not legal advice.

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Don’t see your industry?

We work with SMBs in every industry. The free cyber check shows you, within 2 business days, what an attacker can see about your business on the internet.

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The risks described are typical examples for each industry, not client cases. Information about Law 25 and other laws is provided for general information and is not legal advice. Prices in Canadian dollars, before taxes.